1. How do I install the software?

   The software can be installed by double-clicking on the icon with "installer" in the name from the root level of the TeraPack Drive. Make sure to run the installer that corresponds to your operating system (Mac OS X, Windows 32-bit, or Windows 64-bit). The samples folders are already contained on this hard drive, so installation will be a quick process. Please make sure you update your software to the latest version "after installation". See section 8 below for precise instructions.

   IMPORTANT: The trial period for these products begins when you "authorize" the products, and not when they are installed. For this reason, we recommend that you install all products, and authorize them when you want to start the trial period for each.

2. Do I need to install the samples?

   The samples are already installed on the TeraPack, and the installer will install the software components you need to begin using PLAY immediately. Should you want to, you can move the individual products to another drive after installation. See section 10 below for precise instructions.

3. Where do I find the 'Wordbuilder' application for use with EWQL Symphonic Choirs?

   You will find a separate 'Wordbuilder for Symphonic Choirs' folder also on the root level of the TeraPack drive that is used for installing the Wordbuilder application for use with Symphonic Choirs.

   NOTE: You must authorize Symphonic Choirs to install and use the Wordbuilder application. See the 'Wordbuilder Readme' (located inside the 'Wordbuilder for Symphonic Choirs' folder) for more info on installing and using Wordbuilder.

4. Where is the documentation on the TeraPack Drive?

   There is a folder called "Documentation" in the root level of the TeraPack drive that contains all manuals and quick guides for PLAY and the included products. This also gets installed with the software in your Program Files (in Windows) or Applications (in OS X) folders of your system drive. The documentation is in PDF format, and ready for printing at home or your local copy shop if necessary.

   Also included with the PLAY 2 System manual and your product specific manual is the 'EW PLAY Quick Guide' for a quick tutorial in using the EastWest PLAY software included with the TeraPack Drive.

5. How do I get Adobe Reader, and do I need it?

   If you use Windows, PDF files can be viewed in a free application called Adobe Acrobat Reader

   If you use Mac OS X, the Preview application can read our PDF documentation. Simply double-click on any of the documentation files and preview will open.

6. How do I authorize the software?

   After installing, the Authorization Wizard can be used to authorize the software. This is located in your East West folder in Program Files (in Windows) and Applications Folder (in OS X). Type in your soundsonline user name, password, and authorization code found on your Authorization Codes sheet (do NOT lose this) included with the TeraPack. If you do not yet have a soundsonline account, go to https://www.soundsonline.com/register.php, and create an account. Further information can be found in the Play System Manual in the Documentation folder.

7. Where is my authorization code?

   Your authorization codes (one for each product) are on a printed sheet included with your TeraPack Drive. The included authorization codes are TRIAL Licenses that have a duration of 10 DAYS each. The start of the 10 day trial period begins as soon as you authorize the product in question (they can all be done at separate times or at the same time).

   Either during or after the 10 day trial period, you can purchase a full license for any of the TeraPack libraries on this page. Click "Purchase Full Licenses" above. Until September 30, 2010 all full products licenses, excluding Hollywood Strings and The Dark Side, are 50% off. This is by far the most inexpensive way of purchasing individual products from EW/QL, but you must have a TeraPack to qualify. To purchase full permanent licenses, select the link at the top of this page.

8. How do I get my first updates?

   If your computer is connected to the internet, use the "Check For Updates" link from the main menu in PLAY. If you are running the standalone application, this check will occur automatically every time PLAY is opened. If your computer is not connected to the internet, go to a machine which is, and check the Update Center.

9. How do I load my first instrument?

   Click on the button in the top row of PLAY called "browser." Then, select the product in the Favorites window. A list of instruments will appear in the columns to the right. Click on an item ending in .ewi to select the instrument, then click on the Add button, or you can simply double-click on the .ewi file to load the instrument. Some product instruments have a choice between elements.ewi and master.ewi. Elements,ewi contain single articulations which require less computer resources than master.ewi which loads all articulations.

10. How do I use the products on a different hard drive?

    If you wish to transfer any of the products to another hard drive, simply drag and drop the product folder from the TeraPack drive to the desired destination. Once you have moved the product over, launch PLAY and go to the Browser view, and then the Favorites window. Here right click (or "control" click on Mac) on the product name and select 'Set Product Library Directory'. A dialog will appear and from here select the Instruments folder of the product that was moved.

11. Other than the manual (which contains IMPORTANT information), where can I find other PLAY information?

    Our technical support knowledgebase will answer most of your questions 24/7 and can be found here: http://www.soundsonline.com/support

    Forums: http://www.soundsonline-forums.com

    Support: http://www.soundsonline.com/support

    Sales: http://www.soundsonline.com or /

    Contact tech support: http://www.soundsonline.com/support (see 'Submit a Ticket' to contact us directly)

    Contact licensing: [email protected]

    Contact sales: [email protected]

The included authorization codes are TRIAL Licenses that have a duration of 10 DAYS each. The start of the 10 day trial period begins as soon as you activate the code in question (they can all be done at separate times or at the same time).

Either during or after the 10 day trial period for each product, you can purchase a full permanent license. Click on "Purchase Full Licenses" at the top of this page.

Purchase Terapack

The EastWest/Quantum Leap TeraPack hard drive is available formatted for Mac (Extended, Journaled) or Windows (NTFS).
Please choose the correct format below.

The TeraPack includes free 10-day trial licenses of all EastWest/Quantum Leap products except for Symphonic Orchestra Platinum Plus (Platinum 24-bit samples are included), including our latest releases "Hollywood Strings" and "The Dark Side", so you can test drive them before purchase. The trial versions are complete versions of the products, including all instruments and samples; the only limitation is the duration of the licenses.

If you decide to purchase a full license of any product, you can do so at soundsonline.com or soundsonline-europe.com, and you won't have to install any samples!

The EastWest/Quantum Leap TeraPack hard drive is a Western Digital Caviar Black WD1002FAEX 1TB 7200rpm 64MB cache SATA 3 (6.0GB/sec) 3.5" internal bare drive. The hard drive cannot be returned. You can use it to test drive and purchase any EastWest/Quantum Leap products, or use the drive as part of your computer system. Limited quantities available. Requires iLok key (not included). Allow additional time for shipping. 5 year hard drive warranty is supplied by Western Digital.

Purchase Full Licenses

Once you have auditioned the EastWest/Quantum Leap virtual instruments in the TeraPack, you can get full, permanent licenses here.
For a limited time, full licenses are 50% OFF! (not including new releases Hollywood Strings and The Dark Side).

The Dark Side $395.00 $365.00 More info	Hollywood Strings $1695.00 $1495.00 More info	Symphonic Orchestra Platinum $895.00 $447.50 More info
Pianos $495.00 $247.50 More info	Symphonic Choirs $495.00 $247.50 More info	Symphonic Choirs Expansion $79.00 $39.50 More info
Stormdrum 2 $395.00 $197.50 More info	Stormdrum 2 Pro Upgrade $149.00 $74.50 More info	Silk $495.00 $247.50 More info
Fab Four $395.00 $197.50 More info	Ministry of Rock $395.00 $197.50 More info	Goliath $495.00 $247.50 More info
Gypsy $395.00 $197.50 More info	Ra $395.00 $197.50 More info	Voices of Passion $395.00 $197.50 More info

System Requirements

Host/Sequencer Compatibility